Technical Support

There are various support options available.

Self Help

There are various online Knowledge Bases, Forums and Guides for your reference:

Alt-N Products

  • MDaemon
  • SecurityPlus
  • OutlookConnector
  • RelayFax
  • SecurityGateway
  • ProtectionPlus

 

Achab Products

  • Archive Server for MDaemon
  • SMSGateway for MDaemon

 

Advsoft Products

  • MailDetective
  • ProxyInspector

MailDetective

ProxyInspector

MailStore Products

  • MailStore Server

NoSpam Anti-Virus and Anti-Spam Filter Service

Qbik Products

  • WinGate
  • WinGate VPN
  • Puresight Filter for WinGate
  • Kaspensky Antivirus for WinGate

WinRAR

zFTPServer

E-Mail Support

For technical support on all our software and services.

Please send email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please provide the following information

  • Product Key if any
  • Description of problem
  • Any relevent log files

Technical support is provided during normal business hours. Please allow up to 2 working days for a response.

Priority Support

Priority support with onsite, remote support and response times within 24 hours is available. To subscribe to this service send email to This email address is being protected from spambots. You need JavaScript enabled to view it. .